Our Guarantee

100% Absolute Customer Satisfaction

Your satisfaction, with both the products you buy and our service and commitment, must be complete. Nothing less is acceptable. We offer only products we use or would use ourselves. We offer them at fair prices, and we stand behind them. Whether you are a first-time customer or you have been with us since the beginning, we cannot stress enough our commitment to quality products, superior service, and your complete satisfaction. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, you may return it in its original package within 14 days of purchase for a full refund (less shipping).

Safe Shopping Guarantee

Kateopia uses Shopify and Paypal payment authorization systems so that you never have to worry about credit card safety. Period. Also, our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet. Kateopia does not allow any transactions that occur on an insecure connection. For security reasons card numbers are transmitted directly to Shopify orĀ  Paypal for authorization. Kateopia does not record your card number anywhere.

Free Worldwide Shipping
We offer free worldwide shipping no matter where you are. Kateopia never charges handling fees.